VOIP technology in call centers

To those who may be less familiar, call center technology consists of automated phone systems capable of answering incoming phone calls and performing outbound autodialing. A call center is a group of telephone agents who receive incoming calls and/or make outgoing calls. Many call centers are completely automated, processing incoming and outgoing calls without any manual operations. Software applications usually associated with calls centers are CRM (Customer Relationship Management) programs.

Voice over Internet Protocol (VOIP) is a call center technology that allows call center to make and receive calls using the Internet instead of traditional phone lines. As a matter of fact, today, many call centers deploy VOIP technology in a bid to reduce costs and improve operational efficiency as also employ remote call center agents. Businesses worldwide have built VOIP into their call centers, because of the scalability, and VOIP enables call centers to adapt and grow along with business and technology needs.

Voice over Internet Protocol (VOIP) technology has come to stay. It has made steady progress in replacing traditional telephone lines in most businesses and even in homes. It is the technology of the future as more and more people are enamored of the features of VOIP technology and the concomitant benefits. For many businesses, reduced cost is perhaps the most compelling reason to adopt VOIP in the call centers. VOIP allows organizations to set up core operations in their main office, while operating call centers at many locations across the globe.

Ordinarily, a VOIP call center is a virtual communication warehouse for marketing, and to a lesser extent, customer relationship management (CRM) functions. Using software on your call center’s workstations along with a broadband Internet connection can result in significant savings on operational costs. The telephone communications through the Internet allows the VOIP call center staff to initiate and respond to any number of simultaneous telemarketing calls, phone orders, and customer inquiries. Essentially, a VOIP call center centralizes telemarketing, ordering and customer service functions for various manufacturing and service companies.

There are two different choices – one is to make your current equipment -enabled. The other is to build up a new system through a separate gateway. But there are greater gains in having VOIP technology native to your existing call center system. You can use your current equipment by adding a VOIP interface board or similar bridging device to your current system configuration. There are many manufacturers who offer these products.

While exercising this option, buy a product that is certified and capable of easy integration with your existing equipments. Please remember the vendor’s commitment to developing VOIP solutions for you is important. If you find it difficult, hire a professional consultant, who has already handled multiple VOIP call center deployments, to guide you through your project.

Since all telephone functions of are computerized, and since the Internet is by far more capable of handling multiple phone transmissions than a Public Switched Telephone Network (PSTN), a call center need not be unduly bothered about overburdened telephone lines. This is a huge advantage. A number of opportunities are presented once you have your call center on the VOIP technology.

VoIP Phone Service can benefit for your business in several additional ways. To learn more visit: RingCentral.com or Toll Free Number. There is also information here on 800 numbers for Business and non-business use.

The Advanced Technology Of The Toshiba Tablet Pc

Product Overview: The Toshiba Tablet PC

Featuring the latest advances in computer technology, the Toshiba Tablet PC is a notebook style computer designed to allow interactive writing on the screen. Touch-screen technology enables users to write with either a stylus or a digital pen. Eliminating the need for a standard mouse and keyboard makes the Toshiba Tablet PC a real asset for executives on the go. For easy access and presentation capability, the Toshiba Tablet PC includes a swivel screen that can be turned out or in depending on the needs of the user. With all the power of a regular notebook PC and the advanced touch-screen capabilities, it represents the future of computer technology.

Features Available on the Toshiba Tablet PC

Just as with standard notebooks, the Toshiba Tablet PC can be customized to include the features that will be most applicable to each user. Selecting the options that will provide the most benefit allows for greater overall value. In addition to the normal applications available, the Toshiba Tablet PC can include:

* Versatile RAM Memory Original and expansion memory can be added as necessary.
* Wi-Fi Capability Get connected to the internet anywhere without the hassle of wires and dial-ups.
* Bluetooth Connectivity Allows for optimum use of Bluetooth devices and synchronization.
* Flash Memory Drive Increases the amount of mobile memory in your PC.
* Toshiba Custom Utilities Created specifically for Toshiba PCs, utility software enables you to monitor and repair your system.
* Dual-Axis Accelerometer Automatically detects the screen position and adjusts the visual accordingly.
* Docking Capability Makes working with a Toshiba Tablet PC as simple to operate as any desktop PC.

Toshiba Tablet PC Models

Toshiba offers several models of their popular tablet PCs. Finding the right Toshiba Tablet PC is a matter of determining the power and utilities you most need. Tablet PCs range in price depending on the model and accompanying features. Some of the most popular models include:

* Toshiba Portege M200 Series – One of the most desired tablet PCs on the market, the Portege M200 series contains everything you from a notebook and tablet PC. Features on the Portege series:

+ 1.5GHz Pentium Processor

+ 256MB Expandable RAM Memory

+ 40GB Hard Drive

+ 12.1 Display Screen

+ 2 USB 2.0 and VGA ports

+ Network Connectivity: 10/100 Ethernet, Modem or Wi-Fi

+ Storage: PC Card Type 1, SD Slot

+ Weight: 4.4Lbs

* Toshiba Satellite R15 Series – A step up from the Portege model, the Toshiba Satellite R15 Series gives you even more power for your applications. Features on the Satellite R15 Series:

+ 1.7GHz Pentium Processor

+ 256MB Expandable RAM Memory

+ 40-80GB Hard Drive

+ 14.1 Display Screen

+ 3 USB 2.0 and VGA, FireWire

+ Network Connectivity: 10/100 Ethernet or Modem

+ Storage: DVD Double Layer Drive

+ Weight: 6.1Lbs

* Toshiba Tecra M4 Series – The top-of-the-line in tablet PCs, the Toshiba Tecra M4 Series supplies advanced power, memory and application capabilities for a complete tablet PC package. Features of the Tecra M4 Series:

+ 1.73Hz Pentium Processor

+ 256MB Expandable RAM Memory

+ 80GB Hard Drive

+ 14.1 Display Screen

+ 2 USB 2.0 and VGA, FireWire, S Video Ports

+ Network Connectivity: Gigabit Ethernet, Modem or Fast IR

+ Storage: DVD Double Layer Drive

+ Weight: 6.2Lbs

brand new cell phones via Cutting Edge technology

The brilliant 4 inch manhandle screen present in The Samsung Galaxy S is an as to the numerous constituents which without doubt has gone by how to trying to do care in numerous phones to The Samsung line-build up. it turns into clear Reasons Why it has now been competent how to accomplish this level as for accomplishment If you end users start how to keep an eye on a movie, for example. The hues and tones and contrast levels probably are like Never seen before and they have on given an entire brand new dimension To The phrase mobile phone screen. this terrific AMOLED show turn as astounding read and also HD movie watching and also playing HD games is one as for The very small amount splendid opportunities which avail about a warm or hot environment a result on making use of stuff like this tactic.

the phone will be having sole 16 GB of memory inside, which might never noise amazing as the HD movie looking to, but The another 32 GB as to memory that is capable as to will be included into The Samsung Galaxy S turn it conceivably possible. the headphone has now memory card slots being being able how to do this. while the telephone has most the usual connections options like this 3G and also Wi-Fi, the crown into The jewel is The DLNA wireless connectivity choice. this is a connections answer which is seen to hi-fi audio solutions out of major manufacturers liking Bose and extremely at. even Although The headphone excels to a number as to segments, this is apparant To be substantially let down using The Android 2.1 which is being used to things like this telephone. The cell phones packs in critical processing energize as well as it is eye opening which Samsung has decided To proceed using the Android 2.1. There could be also no updates available To The most up to date version. The cell phones went be managing going on 1 GHz processor which is quite adept by operating stuff like this Android 2.1, as this seems like Cat nourishment.

liking Many as to the most recent wise phones which in most cases are will be launched every day, the Samsung Galaxy S comes via 100% social network integration a warm or hot environment requirement. a great deal, you need never conclusion up wasting Your time Searching being Applications which let you join how to Facebook and Twitter. all such Applications probably are to-finished and also buyers main need to login how to access Ones New profile. Samsung has now proclaimed which this went be launching a new version as to the Samsung Galaxy S using a small amount weeks. extremely, you may obtain things like this phone using many as to deals later as benchmark.

Read more about this information in New phones out

Peps Mattress Reviews Mattress Technology & Certifications

This is a review about Peps Mattresses, the technology used, the quality standards and products. The article also talks about the partnership with Restonic Mattress and the review of quality standards met by Peps. The Peps sleep solutions also meet the benchmark defined by Restonic Corporation, USA for its Restonic range of products.

The technology is patented and unique delivered in its product range. Some of the features of the products include: individually pocketed inner springs that absorbs weight and compress independently, so that you will feel your partners movement a lot, less. The reinforcement in the middle helps reduce the back strain significantly. The restonic range of mattress includes the normal top range, euro top range and the pillow top range.

The Peps mattress is certified by Entomology Center Cambridge, under AATCC 147/30/1424 standards. The Peps range of products is crafted from materials and components of highest quality standards and certifications. The products are delivered with care to exceed the customer expectations. The mattress is internationally certified for no odor, no fungus, no dust mite & no bacteria.

The manufacturing facility is built in a 15 acre industrial campus in Coimbatore. The world class manufacturing facility comprises machineries from Germany, Sweden and USA. Peps is Indias only manufacturer of sleep systems that match exact quality and technology benchmarks of Restonic Corporation of USA. Peps unique expertise and insights of Indian consumer strengthen an already formidable partnership.

A brief review about the quality of materials used: the high carbon tempered steel wire is used to inter connect & form rigid, durable & yet flexible core. The secure lock feature reduces motion transference and partner disturbance. The super edge feature binds the perimeter making it stronger and increasing the sleeping surface. The Belgian outer quilt & damask knitted ticking makes the first feel of great experience. The five zone sleep system makes provides special support to head, neck, shoulder, back and calf body areas.

The buying tips for mattresses:
Select a mattress
Lie down in your sleep position
Carefully observe and evaluate the level of comfort and support
Educate yourself about each selection
Partners should try each mattress together for a better evaluation.

Copyright 2011 Peps Industries Pvt Ltd. All rights reserved.

Screen Sharing to reduce CO2 Gas Emission

The screen sharing technology simply lets you control the mouse and keyboard of one computer while you sit at another computer within the shouting distance or on the other side of the world. This technology is really useful for the business people to cut the travel cost and save time. With screen sharing, you can also help the planet to be healthy by reducing CO2 gas emission.
Help Reduce Carbon Emissions with Screen Sharing

While screen sharing technology is praised for making the completion of everyday business and personal tasks easier and quicker, it is still unknown to many that such a simple solution carries great benefits for the environment. By organizing business and private meetings to be held live over the web, the need to travel for a face-to-face meeting is radically diminished or even removed. The obvious result of such technology is a reduction in CO2 gas emissions and lower levels of air pollution. Another major benefit for the environment in using screen sharing technology is avoiding deforestation. Professionals would now use screen shots and emails instead of taking printouts and documents for face-to-face meetings.

On average, a single ton of paper would be produced from 17 trees. An individual tree is said to produce on average 476,637 sheets of paper.

Now just think about how many companies are using papers everyday for handouts in meetings and for other purposes. According to the Economist Intelligence Unit Report the majority of decision-makers see screen sharing software as a viable alternative to cut CO2 emissions. So by implementing a sustainable carbon-neutral meeting culture, businesses can raise their profile as pioneers. There are numerous web conferencing vendors available in the market that serves its best to the users and our planet as well.

It is now possible to do the right thing for the planet and provide an excellent opportunity for companies to be visibly “green”.

Advantages of Screen Sharing Technology

Helps business people to train workers or update clients
Helps employees to collaborate and share knowledge with other co-worker or colleague from any location
Reduces the hassle of traveling
Saves money and time in traveling
Helps in reducing CO2 emissions
Helps through avoiding deforestation